Category: Print Edition

  • WTF

    WTF

    Lessons for the tobacco industry—and the world at large—from a tumultuous 2016.

    By George Gay

    What was it with 2016? England and Wales voted for the U.K to leave the EU, the U.S. voted for Donald Trump to become president, and, apparently, some delegates at the Conference of the Parties to the World Health Organization’s (WHO) Framework Convention on Tobacco Control (FCTC) questioned the principles of the treaty.

    Were the peasants of the U.K. and the U.S. revolting? On the contrary, they were doing exactly as they had been bidden to do by the establishment: They were embracing change. But there was a catch. Whereas the establishment had for years been urging them to embrace the change ushered in by a postmodern world of casual, insecure, poorly paid work, and whereas they had for decades gone along with the madness of this institutionalized impoverishment, it seemed that last year they decided that not only did they want to embrace change, they wanted to instigate it. Perhaps they were revolting. And why not?

    Well, a lot of people argued, with justification, that leaving the EU and electing Donald Trump were going to make things worse, not better, for the people at the bottom of the economic heap. But what these observers had failed to realize was that many people on the bottom couldn’t imagine how things could get worse, or why, given their situation, they should vote for politicians and institutions offering more of the same. The financially poor people of both the U.S. and U.K. were thrown to the corporate wolves by the Reagan/Thatcher axis, and they were largely left exposed to those wolves by later administrations that, in their incompetence, prepared the ground for the financial crisis of 2008, and that, in their indifference, forced the poor to pick up the pieces.

    Writing in The Guardian on Nov. 14, Larry Elliott said that, since 1975, productivity in the U.S. had more than doubled, but average hourly compensation had increased by only 50 percent. The fruits of growth had been captured by the few, not the many. And later in his piece, turning to consideration of the most recent financial crisis to be visited on the financially impoverished, he said, “Between 2009 and 2012 more than 90 percent of U.S. growth went to the richest 1 percent, which included the financiers who caused the crisis in the first place.”

    The following day, also writing in The Guardian, Katie Allen quoted the director-general of the International Labour Organization, Guy Ryder, as saying in an interview that politicians around the world risked giving more traction to nationalistic movements if they continued to ignore the growing number of workers getting a “raw deal” from globalization. Ryder described Donald Trump’s victory in the U.S. presidential election, and the U.K.’s vote for Brexit, as “the revolt of the dispossessed” and gave a damning assessment of the establishment’s failure to offer an alternative to protectionism.

    More of the same

    But is it likely that anything will change? I don’t think so. The establishment likes to talk of change but is driven by inertia. The Brexit and Trump votes are simply annoying noises caused by pebbles caught in the tread of the tires of the establishment’s limousine, Inertia I, and, as usual, the establishment will simply turn up the music, sink back into the leather seats and look at its own reflection in the blacked-out windows.

    In a joint opinion piece in the German business weekly WirtschaftsWoche, U.S. President Barack Obama and German Chancellor Angela Merkel argued that while the world was at a crossroads, “the future is already happening, and there will not be a return to a world before globalization.” The opinion piece apparently ended: “Germans and Americans have to seize the opportunity to shape globalization according to their values and ideas.”

    Clearly, Obama and Merkel are two unusual leaders who have managed to hold the reins of power in their respective countries while remaining decent people and continuing, deservedly, to command much respect. So to my way of thinking, they did themselves a disservice with their joint statement, which is largely froth. Who are these Germans and Americans who are going to be allowed to reshape globalization? Obama and Merkel cannot have forgotten that under globalization the appointment of the driver of Inertia I is made from among a list of big-business petrol-heads, so the only direction that vehicle is headed in is toward a world in which, to misquote Louis MacNeice from 1938, the people of the establishment enjoy their fancy lives while 99 in the 100 who never attend the banquet must wash the grease of ages off the knives.

    But Obama and Merkel need to remember that a no-going-back argument is a “never” argument, and never is a long time. I feel certain, though I have no proof, that a number of financially impoverished people, in voting for Brexit and Trump, were willing to sacrifice themselves and, in a lot of cases, their principles, by lying down in front of Inertia I just for the joy of hearing the bottles smash against each other in the drinks cabinet.

    Not that there aren’t already some signs that the pebbles in the tread are starting to make the Inertia I ride a little uncomfortable. Recently in the U.K., a couple of Uber drivers won a court case (subject to appeal when this piece was written) in which they claimed they were company employees rather than self-employed contractors, and thereby entitled to the benefits that come with direct employment: sick leave, holiday pay, etc. Other “self-employed” contractors are also starting to question the system, and I suppose the tobacco industry needs to take note, especially where farmers are contracted to grow tobacco in a way defined by the buyer and to supply all their tobacco to that buyer.

    In tobacco, too

    The general unfairness of the economic system is well-mirrored within the tobacco industry, especially in respect of tobacco users. For years in many countries, tobacco users have been forced to pay ridiculous levels of taxes, the revenues from which often go to supporting society as a whole, funding government deficits and paying for government vanity projects. And for years the establishment has seen its mission as continuing to increase those taxes—in the best interests of the tobacco users, of course.

    I was amazed shortly after the election of Trump as president-elect to see a story (www.statnews.com, Nov. 16) suggesting what the new president could do to improve the health of people in the U.S. Under a section on tobacco use, it said that not all populations had benefited from overall reductions in cigarette use. “People who are uninsured are more likely to smoke, as are those living below the poverty line, those on Medicaid and those without a college degree,” it said. “We must use proven strategies—like better access to smoking-cessation materials and an expansion of tobacco taxation—to level the playing field for those groups in danger of being left behind.”

    Nowhere was it acknowledged that, maybe, some of these people who are living below the poverty line and who are unable to afford insurance are in the position they are in partly because they pay levels of cigarette taxation that support projects that the rest of the community won’t pay for and that help make up for the tax avoidance and evasion that seem to have become endemic in the U.S.—and elsewhere. To suggest that expanding tobacco taxation could somehow level the playing field is to fly in the face of reason, unless one admits that tobacco use is nowhere near as addictive as some would have us believe.

    The WHO has gone down a similar route by expending a lot of energy convincing countries to apply eye-watering amounts of taxation to cigarettes and then a ludicrous amount of energy on chasing, so far unsuccessfully, a track-and-trace system supposed to combat the illegal trade in cigarettes mostly caused by raising cigarette taxes. One can only hope that those questioning the principles of the FCTC are questioning the folly of employing the twin policies of encouraging increases in tobacco taxes and the imposition of a track-and-trace system to “eliminate”—if such were possible—the illegal trade in cigarettes.

    They might also try to convince the WHO that the FCTC’s secretariat should not, in the words of Japan Tobacco International (JTI), manufacture “a conflict with international trade and investment agreements by pretending they are obstacles to the implementation of the FCTC.”

    “It distorts international trade and investment law in order to justify its attempts to exclude tobacco from trade agreements and establish its own dispute settlement mechanism to deliberate on trade, a clear attempt to reach beyond the FCTC’s mandate and competence,” JTI said in a Nov. 7 note posted on its website.

    JTI has a point, but there is another side to this argument. The WHO is charged with addressing health issues, and the biggest health issue worldwide is poverty, whether that poverty is measured on an absolute basis or on a relative basis within a country or region. So it can be reasonably argued that the WHO should not try to exclude tobacco from international trade agreements, or from certain aspects of those agreements, unless it also tries to exclude alcohol, sugar and arms, for instance.

    But an argument can be put forward for the WHO to attack international trade agreements if they are likely to impoverish people, and here it would be on much more solid ground. As I understand it, Trump garnered a lot of votes by attacking the North American Free Trade Agreement, which some people blame for the loss of jobs in the U.S. and for the creation of poorly paid jobs in Mexico. And no doubt his threats against the signed but not ratified Trans-Pacific Partnership agreement brought in even more votes.

    In theory, globalization, much loved by Merkel and Obama, should help improve the lot of everybody; but then, in theory, so should communism. The problem is that, in practice, globalization has been hijacked by robber barons to enrich the few at the expense of the many. They have turned it into a racket. Under globalization and the ludicrously named free-trade agreements, developed countries lose jobs to developing countries, but the jobs created in developing countries are often characterized by exploitative, sweat-factory practices.

    Such exploitative agreements need to be abandoned or put on hold until some way is found to realize Obama and Merkel’s dream of having Germans and Americans—and Chinese and Zimbabweans—adapt globalization to the needs of ordinary people rather than the kleptocracy that currently exploits it. These agreements are put in place by greedy corporations working in secret with compliant governments, and the evidence of the recent past suggests that such a process will have only one outcome—voters will vote the “wrong” way.

    Sometime after I had finished the above piece but before I had submitted it, I noticed a piece in The Guardian (Dec. 2) by Stephen Hawking, research director at the Centre for Theoretical Cosmology in Cambridge, U.K. Hawking admitted that he had been part of the establishment elite that had tried to persuade the people of the U.K. to stay in the EU—in his case because he believed leaving would damage scientific research in Britain. Now Hawking could, for a number of reasons that he described in his piece, be forgiven for being at a remove from the man in the street. But unlike many commentators he didn’t blame voters in the U.S. and U.K. for making the choices they had made. He described the “concerns underlying these votes about the economic consequences of globalization and accelerating technological change” as “absolutely understandable.”

    “What matters now,” he wrote, “far more than the choices made by these two electorates, is how the elites react.”

  • Golden nugget

    Golden nugget

    With the introduction of Pebble, BAT steps up its commitment to next-generation products.

    By Stefanie Rossel

    BAT"s Vype store in Milan
    BAT”s Vype store in Milan

    Milan’s hip Navigli area provided a fitting backdrop for the opening of British American Tobacco’s (BAT) first Vype-branded retail outlet. Inaugurated on Dec. 1, the flagship store features 150 square meters of brightly illuminated space coolly styled in black and white with street art elements. A wall of wood panels displays the company’s latest product, Pebble, which comes in a variety of vibrant colors.

    BAT calls the most recent addition to its Vype family a “game changer,” not only because of its minimalist, unusual design but also because of its user-friendliness. To get the device going, the user simply attaches a leak-free e-liquid cartridge. The vaping process is initiated with the push of a button; when not in use, the device switches off automatically.

    With typical usage, a battery charge lasts all day. Developed in collaboration with the U.S. design company Creata, Pebble is accompanied by a range of six flavors, including “Golden Tobacco,” “Smooth Vanilla” and “Wild Berries.” Each of them is available in four different nicotine levels, starting with zero.

    The company says it has composed its e-liquids with a high vegetable glycerin content for a richer, smoother, satisfying vapor. The Pebble starter kit retails at £17 ($22.74); a set of refills containing two cartridges costs £5.99. According to BAT, one refill package allows for up to 700 vapes. While the e-liquids are produced in Europe, BAT has chosen a Swedish company based in China to provide high-quality hardware for the vaping device.

    “We chose Milan for our first flagship Vype store because it is the world capital of trends, fashion and design—so it sets the bar high,” said Kingsley Wheaton, BAT’s managing director for next-generation products (NGPs). “If you want to test yourself against competition there, you need to tell a better story and have a better product.”

    In addition to driving awareness about the fledgling vape segment, the Milan store will support brand-building and marketing efforts for the Vype family, which was launched in Florence, Italy, in 2015 and is now present in Bologna and other Italian cities, where the products are being sold through retailers. Vype is also available online.

    Italy is a good place to launch new vapor products because, after a period of waning interest due to low-quality offerings, Italian consumers have found their way back to e-cigarettes as the marketplace is increasingly regulated and cleaned up, according to Andrea Conzonato, president and CEO of BAT Italy. “Italian consumers want high-quality vape products; dual use of combustible and e-cigarettes is very common,” he said.

    BAT's Pebble
    Pebble is a ‘game changer,’ according to BAT

    Gathering retail experience

    BAT’s Milan store opening coincided with a similar event in the U.K., where Philip Morris International (PMI) inaugurated its first iQOS-branded store in London while launching its tobacco-heating product (THP) nationwide.

    In late 2015, BAT acquired the Chic Group, Poland’s market leader in the vapor segment, which gave the company not only a 65 percent market share but also more than 800 retail stores. In April 2016, BAT took over Ten Motives, which came with six retail stores in and around Manchester, U.K.

    BAT’s and PMI’s moves into the retail sector illustrate the vast difference between the manufacture and marketing of conventional cigarettes on the one side and those of alternative nicotine-delivery products on the other.

    Unlike traditional smokes, reduced-risk products require continuous research, innovation and spending. Most of the new products also need explanation. Often, consumers must get thoroughly acquainted with them in order to convert.

    Therefore, closeness to the consumer is key. “Next-generation products are a consumer technology business, with the consumer as the anchor,” said Wheaton. “It is very exciting and also changing BAT from the inside out. Creating NGPs creates a positive tension—how many times in history does a new consumer goods category come along?”

    To provide a clearer distinction for consumers, BAT has divided its NGPs into four categories. Apart from vapor products such as the Vype Pebble, the company offers THPs such as Glo; hybrids such as iFuse; and licensed medicinal products, a category that includes the company’s nicotine inhaler Voke. “We want to be the world’s leading NGP business by 2020,” Wheaton stated. “As consumers are different and have different needs, we think the best way to achieve this goal is to offer a large range of reduced-risk products.” Over the past five years, the company has invested $1 billion across all NGP categories.

    BAT describes itself as a multicategory company. Thus far, it has made the greatest headway in the vapor segment, with Vype being well-established. Wheaton estimates that the global NGP market will be worth £15 billion in the next five years. “At the moment, the global vaping market has a value of £6 billion,” he said. “We see vaping as the bigger market in the future. While the profitability of tobacco-heating products may be higher than that of vaping products, THPs will be a much smaller market, we believe, though they might become big in certain markets, such as Japan.”

    THPs, he added, were for “proximate consumers,” who look for an experience close to that of combustible cigarettes. “Vapers, in contrast, want a whole new world. The secret is to offer a comprehensive portfolio that caters to all needs.”

    Wheaton does not expect to see a world without combustible cigarettes in the next 20 or 30 years. “But consumers should have the choice,” he said.

    Kingsley Wheaton

    A Japanese phenomenon?

    When it comes to THPs, BAT is lagging behind its rival Philip Morris International, whose iQOS is currently available in 10 markets, among them Switzerland, Italy and Germany. Reportedly more than 1 million cigarette smokers have switched to iQOS since its initial pilot launch in 2014. On Dec. 6, PMI filed an application with the U.S. Food and Drug Administration seeking modified-risk tobacco product status for iQOS.

    Growth rates of iQOS have been strongest in Japan, though, where it leads the THP market with a share of more than 5 percent. The device was rolled out nationwide in Apri 2016. BAT entered the Japanese market last month with its Glo, which it introduced in the city of Sendai. Glo, which comes with Kent-branded “Neostiks” consumables, will at first retail exclusively at convenience stores and tobacco stores. In December, BAT opened a Glo-branded flagship store in Sendai. Like the recent Vype shop, it shall be the first in a series. “We have taken time with Glo to get it right,” Wheaton explained. “We may not be the first to launch a THP in Japan, but we have the right product in the right place. Our top priority for Glo in Japan is to test and learn.” The company has plans to go national as soon as possible; a rollout beyond Japan is planned for 2017.

    Japan is a unique market for THPs, as its consumers are extremely interested in the latest gadgets and technologies. The Japanese are also highly socially considerate and concerned about the impact of their behaviors on others, Wheaton said.

    Besides, while Japan treats vapor-producing products that use tobacco leaves as pipe tobacco, it heavily regulates nicotine liquids, reducing competition from alternatives. Therefore, Wheaton believes that Japan offers most of the opportunity for THPs, representing perhaps as much as 40 to 50 percent of overall potential demand. “Heat-not-burn may become big in certain markets, but vapor offers more opportunity in Europe and the U.S.,” he said.

    Innovation is key

    Outside the U.S., BAT is already the world’s largest vapor business, according to the company. Its vapor products are currently present in 10 markets, among them the U.K., where they have a market share of 35 percent; Germany (8 percent); and France (5 percent). BAT aims to be in 30 to 40 markets by 2020.

    The proposed acquisition of Reynolds American Inc. would make BAT an NGP market leader in the U.S. as well.

    In Europe, meanwhile, Chic has reported double-digit growth since its acquisition by BAT. Chic could eventually be used as a hub to enter other European markets, with Chic’s production center in western Poland providing exports of its own successful Polish brands under the BAT umbrella, in addition to the Vype range.

    The latter will soon get yet another line extension: The company announced that it would release a new product, Vype Raptor, in the second half of 2017. According to BAT, Vype Raptor will use a new technology to atomize and vaporize e-liquids.

    Apart from that, the company continues to work on its recently launched products. In late 2015, BAT introduced iFuse, a hybrid vaping device, which was originally launched in Bucharest and then extended to broader Romania. The product has high trial rates and could gain a market share of 0.3 to 0.4 percent, said Wheaton. “We are currently substantially improving the performance of the product and will launch the second generation of iFuse in about a year.”

     

  • Fit to burst

    Fit to burst

    Increasingly popular, crushable filters may very well breach the confines of their niche status.

    By Stefanie Rossel

    Even as global cigarette volumes continue to contract, one product segment is enjoying considerable success—flavor-capsule filter (FCF) cigarettes. First introduced in Japan in 2007, FCF cigarettes have seen impressive growth around the globe since.

    “The segment is still relatively small but has doubled in penetration between 2012 and 2015,” says Shane MacGuill, head of tobacco research at Euromonitor International. According to the market research firm, FCF volume grew from 30.91 billion, or 0.6 percent of the global cigarette market (excluding China), in 2012 to 63.18 billion, or 1.2 percent, in 2015.

    “Penetration is very high in some markets, particularly Latin America, Japan and the U.K., but there is much lower to negligible penetration in very large markets such as Russia, Indonesia and China, which means that at a global level the category is still niche,” says MacGuill.

    FCF products are most popular in Chile, where they accounted for 32 percent of the tobacco market in 2015, followed by Peru (22.8 percent), Guatemala (19.3 percent), Argentina (15.6 percent) and Mexico (13.7 percent). In Sweden, they represented 13 percent. Other important FCF markets are Ireland (10 percent), Slovakia (9.3 percent), Japan (8.4 percent) and the U.K. (7.9 percent). Japan is the largest global market for FCF cigarettes in absolute terms; its FCF volume grew from 9.87 billion sticks in 2012 to 15.4 billion units in 2015.

    MacGuill estimates that, on a pro rata basis, the global FCF segment would be worth about $8.4 billion. “However, given the geographic concentration, the true tax-inclusive retail sales price value of the segment could be more like $15 billion,” he notes.

    Having started as a feature for premium brands, FCFs have now reached the cigarette mainstream. Increasingly, manufacturers are using the technology as a “premiumizing” tool for their economy and value brands, and in some cases even for localized cigarette brands.

    Opportunities ahead

    FCF technology allows consumers to customize their smokes by crushing one or more flavor capsules integrated into the filter. Basically, there are two variants: double-mentholated or menthol-to-menthol capsule filters, which allow the smoker to vary the strength of the menthol flavor, and hybrid capsule products, which enable the smoker to turn a regular cigarette into a mentholated version.

    While the focus has been on adding a menthol or minty taste, FCF technology is increasingly used to deliver other flavors, too. “We’ve seen a huge increase in combination capsules in the form of products like Pall Mall Double Click and several others,” says MacGuill. “Many of these are launched in Japan, but also in Latin America and Europe, particularly Central and Eastern Europe. Flavors are also becoming more exotic, with grape, berry, even whiskey, as in Winston in Japan, appearing in capsule form.”

    The future of the segment will depend largely on regulations. The EU, for example, will ban menthol cigarettes from 2020. Concern about regulation appears to have held up FCF launches in some markets, such as Brazil, but Euromonitor has failed to detect a similar impact in Europe.

    For the time being, FCF products remain tremendously popular. Anecdotally, the industry even credits capsule products with luring smokers back from illicit cigarettes, particularly in Latin America. MacGuill expects tobacco companies to sell FCF products for as long as they legally can. There are also large markets with low penetration, he notes, which are unlikely to introduce flavor regulation in the short to medium term. In such markets, there is clear scope for FCF cigarettes to expand.

    MacGuill is confident FCF products present further opportunity for the industry. To some extent, he says, the flavor-on-demand option addresses the competition combustible cigarettes face from e-cigarettes, which rely heavily on flavors. Due to its sophistication, FCF technology also makes cigarettes harder to counterfeit.

    And then there is China. “We are just beginning to see the emergence of capsule products in China, for example with green tea flavor,” says MacGuill. China, of course, remains off-limits to foreign cigarette manufacturers, but the rise of FCF products there could benefit suppliers. “If the segment achieves only a fraction of share of the Chinese market, it would be bigger than the entire global volume currently,” says MacGuill.

     

    A hard nut to crack – flavored capsules present formidable manufacturing challenges

    hauni's MCAP
    Hauni’s MCAP detecs missing or surplus capsules. It also monitors filling level and position.

    While the commercial potential for FCF products is promising, the manufacturing process is full of challenges. Based on gelatin, the delicate capsule beads need careful handling, not only during production and insertion but also during the reclaiming of tobacco from rejected FCF cigarettes. Too much pressure on the capsule and the flavorant will contaminate equipment and tobacco.

    Tobacco machinery manufacturers offer a variety of FCF solutions. In November, Hauni Maschinenbau introduced Flexport-CI, an enhanced version of HCI, the company’s first capsule inserter. According to Hauni, Flexport-CI is the market’s first customer-accepted high-speed capsule inserter.

    After thoroughly analyzing the inserting process and its HCI experience, Hauni completely redesigned the vacuum system and the shape of the capsule holding area. The revisions resulted in “a very precise and reliable inserting process,” says Arne Klisch, product consultant at Hauni.

    The Flexport-CI can be integrated into Hauni’s KDF 5 and KDF 6 filter makers. To ensure gentle treatment, the beads are transferred by vacuum and sophisticated drum technology. A modified sampling device can eject filters out of the mass flow for immediate quality analysis.

    By making many small but effective changes, Hauni was able to nearly double the insertion rate. With a more flexible design, Flexport-CI allows customers to reduce their time to market, according to Klisch.

    To test capsules in finished products, Hauni developed MCAP, an online sensor. Based on microwave technology and used in the Max filter assembly unit of a Protos-M cigarette maker, MCAP offers high- quality detection, according to Hauni. “The system offers color-independent detection of missing or surplus capsules and also monitors their filling level and position,” says Klisch.

    The MCAP is the only sensor of its kind in series production, according to Hauni. Because the instrument tests every capsule cigarette at the end of the production process, it ejects only individual defective cigarettes, not complete filter rods with four or six capsules each, as happens in the filter rod production process.

    Speed with precision and efficiency

    Witek Bialas

    Capsule filters require a high degree of accuracy during handling, especially as far as the capsule position is concerned. Another factor is flexibility; tobacco companies like the freedom to design a variety of products that will appeal to consumers.

    In September, International Tobacco Machinery (ITM) introduced the Capsule Insertion Module (CIM) for its filter maker. “The capsule distribution process is controlled mechanically without centrifugal and gravity force support, transporting each capsule in a gentle way,” says Witek Bialas, director of filter technologies for ITM Poland.

    Thanks to specially designed insertion cams, forks and vacuumless servo-drive technology, each capsule is safely transported and placed into the rod without any damage, guaranteeing precision and quality, while ensuring full repeatability of production, according to Bialas.

    ITM says that its new capsule insertion technology does not limit the nominal speed of the filter maker when inserting capsules into the rod. It guarantees a speed of 500 meters per minute for the insertion of one or two capsules into the filter on its Polaris single-rod filter maker, with the highest product quality and minimum waste.

    Capsule efficiency, Bialas says, is up to 40,000 pieces per minute, with waste of under 2 percent. The CIM can handle filters with lengths of 60 mm to 150 mm and diameters of 5.3 mm to 9.0 mm. Capsule diameter can be from 3 mm up to 3.5 mm, while the capsule position in the filter can be symmetrical or asymmetrical.

    “Not only speed is unprecedented in this technology, but also the capsule position in the rod,” says Bialas. “The minimum 10 mm distance between capsules is unique.” The CIM is of modular design, enabling easy implementation to the ITM Polaris filter maker and flexibility to quickly meet the required filter specification, he adds.

    To maintain and measure performance, ITM offers MOMS2, a microwave system that monitors the characteristics of the filter material, capsule condition and position.

    Each rod is analyzed during the production process. Out-of-specification products are identified and rejected automatically.

    Recycling made easy

    Heinen Koehl's ReclaimAir
    Heinen Koehl’s ReclaimAir minimizes the risk of tobacco contamination while processing cigarettes with capsule filters.

    FCF products present an additional manufacturing challenge in that they make it more difficult to reclaim tobacco from rejected cigarettes. If damaged during the recovery process, a capsule full of menthol or other flavors will contaminate the tobacco that is meant to be recycled. To prevent this scenario, Heinen Koehl has developed ReclaimAir. Depending on the filter type processed, the unit works with one of two different principles. Both start with cigarettes being discharged via a separation belt into a cigarette hopper, where they are buffered and collected piece by piece from the transport belt. With the help of sensors, all cigarettes are orientated with the filter toward the processing side.

    For the separation of flavor capsule filters, the tobacco is then blown out of the cigarette tube with compressed air. The flavor capsule remains undamaged inside the filter. Even if the capsule was already faulty when entering the reclaim unit, its contents will not leak into the tobacco to be reclaimed.

    When handling charcoal filters, the machine separates the filters from the tobacco rods to avoid the risk of charcoal particles entering the process. This is achieved with circular knives that cut the cigarettes in front of the filter; a vacuum then sucks off the segregated filter.

    With its filter removed, the tobacco rod moves to a splitting unit. An additional circular knife opens the enclosed tobacco rod, and the paper and tobacco is discharged onto a separating conveyor.

    Heinen Koehl has optimized the ReclaimAir since its introduction at TABEXPO 2015 in London. After successfully completing a long-term test, the machine has been available to customers since Jan. 1. “It’s a booming market, especially in Asia,” says Stefan Hahn, sales manager of tobacco processing technology at Heinen Koehl. “We already have a lot of requests for the ReclaimAir.”

    More recovery solutions

    ITM, too, offers tobacco reclaiming technologies suitable for FCF products, including the Delphi 2 reclaimer, the Oculus visual sorting system and the Elph filter plug removal machine.

    Integrated in-feed separation, a new aligning system and a new gentle opening process allow retrieving tobacco from the capsulated cigarettes with a reclaim efficiency of 95 percent, according to the company.

    “The intuitive design of Delphi 2 ensures that no filter plug components are released during the reclaim process, preventing any contamination of the recovered tobacco,” states Bialas. “Oculus can identify a variety of colored capsules within recovered tobacco and automatically reject them from the production flow.”

    An adjustable and flexible detection system enables users to determine not only the color but also the size of the capsule. “Sorting accuracy is extremely high—proven at 95 to 100 percent, depending on the color—and precisely controlled rejection gates discard the contamination accurately with the minimal amount of collateral tobacco,” says Bialas. Oculus can be also incorporated into previous Delphi reclaimers.

    Elph features a first-stage in-feed separator, which selects single cigarettes from the total waste and transfers them to the positioning module, where accurate identification and location take place before the filter plugs are removed completely. According to ITM, the precursory positioning and cutting system guarantees that even the most complex filter plugs are removed with great precision.

    “Reclaimed tobacco contamination is avoided, and efficiency is proven in excess of 99.5 percent,” says Bialas.—S.R.

  • Can things only get better?

    Can things only get better?

    The tobacco and vapor industries under Trump

    Patrick Basham directs the the Democracy Institute and authored Butt Out! How Philip Morris Burned Ted Kennedy, the FDA & the Anti-Tobacco Movement, as well as other books on tobacco regulation.

    “Elections have consequences.” That was President Barack Obama’s declaration following his 2009 inauguration, one he repeated after last November’s presidential election. And he should know—and the tobacco industry should know, too.

    The validity of Obama’s observation was borne out with passage of the Family Smoking Prevention and Tobacco Control Act of 2009. This piece of legislation did finally succeed not because proponents brought new evidence or newly powerful arguments to the table; they won because two elections caused the political arithmetic to change significantly in their favor.

    The 2006 midterm elections, which saw the Democratic Party victorious in the House of Representatives and, crucially, regain majority party status in the Senate, and the 2008 presidential election, which witnessed Obama’s historic ascension to the Oval Office and cemented Democratic majorities in Congress, were the reasons Food and Drug Administration (FDA) regulation occurred.

    It required Democratic majorities for an FDA regulation bill to be ensured passage through Congress. FDA regulation also required an Oval Office occupant with President Obama’s interventionist, nannying instincts. Under his Republican predecessor, any FDA regulation bill was threatened by President George W. Bush’s veto pen.

    Over the coming four years, the tobacco and vapor industries have much at stake. The FDA’s Center for Tobacco Products is looking to strengthen warning labels on cigarette packages, and new, higher federal taxes are much-discussed.

    Another regulatory threat was underlined by the U.S. surgeon general’s recent, fearmongering report on vaping. The report is an empirically challenged, politically calculated hit-and-run on a nascent yet extremely promising (in economic and public health terms) industry.

    It is increasingly difficult to take seriously what the federal government proclaims or pronounces about tobacco or vaping. One topical, surreal illustration is the half-million dollars that the National Institutes of Health wasted last year sending “friendly reminder” text messages to rural Americans to quit chewing tobacco.

    Healthy skepticism

    After Donald Trump defeated Hillary Clinton, The Washington Post and The Wall Street Journal ran feature articles attempting to divine which industries will do well and which will do poorly under a Trump administration. Having dodged the interventionist bullet of an avowedly anti-industry Clinton administration, what can the tobacco and vapor industries expect from President Trump?

    With so little discussion of tobacco and vapor issues during last year’s presidential campaign, there are various methods for narrowing down the possibilities. One option is to ask whether the personal is political? That is, do Trump’s personal views inform his probable actions or inactions on these files?

    A lifetime nonsmoker and nondrinker, Trump is an advocate for an abstemious life, at least in those specific areas. But gambling is an example of a traditional vice that is clearly not on Trump’s “do not  do” list. His once industry-leading casinos tangibly demonstrated his encouragement of riskier lifestyles. Before assuming that Trump’s personal views on tobacco may dictate his policies, it is also worth noting that Obama, a long-standing cigarette smoker, signed FDA regulation into law, as well as a host of other dubious tax and regulatory schemes, including the forthcoming smoking ban in all public housing.

    Or will it be Trump’s attitude to government oversight of private industry that drives his regulatory approach? If so, both Big Tobacco and Little Vapor may be pleased with the results. Trump campaigned on a robust program of deregulation. He said he wanted to eliminate 70 percent of the regulations introduced by the Obama administration.

    Trump’s Cabinet selections suggest his will be a deregulating administration. The nomination of Scott Pruitt, the attorney general of the oil- and gas-intensive state of Oklahoma, to direct the Environmental Protection Agency is no less provocative to the country’s cottage industry of professional environmentalists than would be the appointment of a tobacco company executive to head the FDA.

    What is notable here is that Trump’s politically incorrect skepticism about global warming and man-made climate change indicates a willingness to defy conventional wisdom on such allegedly settled empirical questions. He exhibits a healthy dose of cynicism toward the public utterances and campaigning of the media-anointed “experts” in respective fields, refusing to accept that the latter are inherently correct or truthful on all matters.

    As a result, President Trump’s instincts and political antennae may enable him to see through the smoke and mirrors of the respective anti-tobacco and anti-vaping advocacy campaigns and, consequently, to identify the political, commercial and ideological agendas that drive the production of their research “evidence.”

    Trump’s nomination of fast-food industry executive Andy Puzder to be labor secretary sends another important signal. Despite Big Food’s political status as the new tobacco, this choice suggests Trump is unafraid of upsetting the nanny state’s army of activist-lobbyists.

    Most revealing may be Trump’s selection of congressman Tom Price, a physician, to head the Department of Health and Human Services. Price would oversee the National Institutes of Health and the FDA. The fact that, in 2008, he voted against allowing the FDA to regulate tobacco as a drug is quite encouraging.

    As is the expectation that Vice President Mike Pence will be Trump’s very influential right hand. A consistently rational voice on industry-related issues, as a congressman he voted against FDA regulation and was criticized by anti-tobacco groups for accepting tobacco industry campaign contributions.

    With Price’s, Puzder’s and Pruitt’s nominations, it is clear that whatever Trump’s ultimate decisions on the tobacco and vapor fronts, they will not be driven by anti-industry activists.

    On the flip side

    A potential trouble spot for the tobacco industry may be British American Tobacco’s takeover bid for Reynolds. Trump has indicated pessimism about the virtue of some other proposed mergers, most notably AT&T’s bid to take over media giant Time Warner.

    Critically, perhaps, for the rest of the industry, any forthcoming opposition to the tobacco merger would reflect Trump’s opposition to mergers per se rather than opposition to or concerns about the tobacco industry itself.

    In exclusively Republican hands, there will be little new trouble brewing in Congress. Trouble will come from outside the legislative arena, in the form of tobacco control groups and their rich patrons, such as Michael Bloomberg. Billionaire businessman Bloomberg is currently ramping up his latest anti-tobacco campaign. The good news for industry is that Bloomberg’s harsh and explicit opposition to Trump’s presidential candidacy will not endear his anti-industry narrative to the White House.

    The other predictable source of anti-industry propaganda and prescriptions will be the World Health Organization. Here, industry may benefit from Trump’s anti-globalism worldview and his specific disdain for United Nations-style policymaking.

    For Trump, good policy on tobacco and vaping would be good politics. His administration could, for example, reduce tobacco taxes, defund the Center for Tobacco Products, and cut funding for the Office on Smoking and Health.

    None of these measures would upset his loyal supporters. He won courtesy of blue-collar voters across the Rust Belt states of the American Midwest. These voters are disproportionately smokers (and drinkers, gamblers and fast-food eaters).

    But, should Trump end up governing in his predecessor’s mode on tobacco and vapor issues, both traditional smokers and the burgeoning vapor community may have their political revenge.

    America’s 10 million vapers are now a key, single-issue voting bloc. They are disproportionately situated in the so-called “swing states,” and they tell pollsters that they are both passionate about vaping and that they are prepared to vote based on this single issue, perhaps more so than any other group.

    Consequently, vaping voters may decide the outcome of the 2020 presidential election, as well as a number of senatorial and congressional races in 2018. It is possible that chasing the vaper vote will become a political fixture.

    It is in the hands of President Trump and congressional Republicans to ensure that both vapers and cigarette smokers are in grateful, not grouchy, moods when next they go the polls.

     

     

     

     

     

     

  • Cream of the crop

    Cream of the crop

    Demand for classical oriental tobacco remains remarkably stable.

    By George Gay

    Greece is thought to have grown about 18.5 million kg of classical oriental tobacco in 2016, made up of about 12 million kg of Basma and about 6.5 million kg of Katerini. If these estimates turn out to be correct (this story was written at the beginning of December, when both varieties were still being delivered), this is a small crop, even by the standards of the past 10 years, during which production has not been supported by subsidies. In 2015, the crop was about 21.5 million kg, so the drop from 2015 to 2016 will have been of the order of 14 percent.

    Yields of both the Basma and Katerini crops were said to have been down because of dry weather, which, by way of compensation, created an excellent-quality Katerini crop and a good, above-average quality Basma crop, and because of a disease problem that was more severe than is usual. But the Katerini crop was down, too, because fewer farmers than in the past decided to grow this variety.

    Part of the reason for this lack of interest among farmers was no doubt because of price, a problem whose most recent incarnation started in 2013 when all four of the main classical oriental tobacco producing and exporting countries, Bulgaria, Greece, Macedonia and Turkey, harvested big crops that, taken together, amounted to about 140 million–145 million kg and created an oversupply. The following year, quality suffered, with some observers declaring that the Greek tobacco was of the worst quality for 20 years; so again, prices were down. Prices were raised for the 2015 and 2016 crops, but not by enough to entice the required number of lapsed growers back to Katerini or new growers to enter the field.

    Despite the difficult economic situation in many oriental origins, the industry struggles to attract growers and workers.

    Making the job easier, slowly

    Looking ahead, Nikos Allamanis, doyen of the Greek classical oriental tobacco industry, said Greece believed that it could sell a 2017 crop of 23 million–25 million kg made up of about 14 million kg or more of Basma and 9 million kg or more of Katerini. Given reasonable weather conditions, it seems that the Basma target will be reached, but there is doubt about the Katerini crop. To raise the estimated 6.5 million kg of 2016 to 9 million kg in 2017 would mean, even given reasonable weather, an expansion of the area planted to this variety. Contracts for the 2017 crop have to be completed by the end of April, so there is still time for new and returning Katerini growers to sign up, but how many will do so is in doubt.

    One question that arises here concerns why, with Greece’s economy in the doldrums, would farmers not jump at the chance to grow some, or some more, Katerini. Well, the answer perhaps has to do with the fact that growing tobacco is not an easy task, that it has to be carried out away from the bright city lights, so that young people especially are not overly keen to become involved, and that it is one where producers can earn enough to survive, but little more.

    Price increases, when they occur, are often small, and growers are urged—and helped—to raise their incomes by increasing yields through the planting of improved seeds, employing good agricultural practices and the introduction of automation systems where possible. This is all very well up to a point, and some growers undoubtedly benefit from the fact that automation allows them to cut down on labor. The trouble is, it takes some time for the specialist oriental tobacco automation systems to be improved to the point where they can move from the test phase to general use—to the point where they can start improving yields and, therefore, raising grower incomes. For instance, Frederick de Cramer, coordinator at Sunel, told Tobacco Reporter in an email that the Vento, or “sock-curing,” method of drying tobacco, which has been tested in Turkey for some years now, was expanding, though the quality of the cured leaf was still “not too impressive.” The system needed to be further improved, he said, and farmers, who generally supported the system, still had to be educated in using it.

    Another problem with the automation approach has to do with the investment needed. Oriental tobacco transplanting machines have been improved, and they are helping some growers obtain higher yields by providing better spacing between plants and the establishment of better root systems. But such machines are clearly beyond the financial reach of these farmers, given their incomes, so financial support is needed if the use of these machines is to be expanded, and presumably that support must come from tobacco manufacturers—those who hold the purse strings.

    Estimates for the total 2016 classical oriental tobacco crop range from about 100 million kg to 120 million kg.

    Difficult demographics

    Finally, the age profile of oriental tobacco growers has to be a hurdle when it comes to introducing new systems. In Macedonia, where, according to Iqbal Lambat, CEO of Star Tobacco International, the age of oriental tobacco growers is about 28–40 years, learning new techniques is probably not a problem. But it is probably more of a problem in Bulgaria, where this demographic is said to be about 40–50 years old, and it could be difficult in Greece and Turkey, where many growers are older than 55.

    Turning such demographics around will not be any easy matter—though, according to Lambat, tobacco farming is still a multigenerational activity in Bulgaria and Macedonia. Greece and Turkey, in times of good economic growth, both experienced migrations of people to the cities, and while these countries have in more recent times suffered economic setbacks, there seems not to have been a rush back to the villages.

    Turkey has clearly suffered major political and social problems in recent times, but even though unemployment is said to have increased hugely, it doesn’t seem that tobacco growing is seen as a desirable career choice for too many people. De Cramer said that the 2016 crop of Izmir tobacco, the main Turkish classical oriental tobacco variety, is estimated to be 40 million–41 million kg, which puts it about 7 percent below that of the 2015 crop of 43.56 million kg, and nearly 27 percent short of the contracted amount of 55.28 million kg.

    As with the Katerini crop in Greece, however, a compensatory factor is that the 2016 Izmir crop is of good quality. The share of A/AB grade tobaccos within the whole crop is expected to be high, which should be in line with demand given that some manufacturers were unable to fulfil their A/AB grade requirements from the 2015 Izmir crop. The lower grades—kappa and double kappa—could be short, but these can be replaced easily by other varieties that fall into the blend group.

    Given the size and makeup of the Izmir crop, Turkish lira prices are expected to rise by about 12 percent, but export prices will probably be offset to some extent because, in the month before this story was written, the lira had been devalued by about 10 percent.

    Outlook

    On the supply side, there are some positive signs in Turkey. Returns for some competing crops have not been good, and so tobacco, for which half of the green price is paid in advance, is again being seen as providing a more reliable income. And on the demand side, the election of Donald Trump is seen as possibly providing some relief on the U.S. tobacco products market, the EU market seems to have stabilized, and the Russian market is increasing once again. In any case, the 2017 crop is expected to produce about 44 million–45 million kg, which would be an increase on the 2016 crop of about 5–10 percent.

    Estimates for the total 2016 classical oriental tobacco crop range from about 100 million kg to 120 million kg. Demand for this type of tobacco has its roots in premium American-blend cigarettes, and rough estimates based on the size of the market for these products and classical oriental tobacco inclusion rates have for years put that annual demand at 120 million, plus or minus. Of course, this premium American-blend sector has been under pressure because its heartland is in the West, where unemployment has risen and wages have stagnated in respect of the people who make up most of the consumers of these products. Undoubtedly, this pressure is down, too, to the illegal trade since it seems to be generally acknowledged that some nonclassical oriental tobaccos are being grown off-piste and finding their way into illicit cigarettes.

    But despite the problems that exist, classical oriental tobacco production seems to be remarkably stable. “Generally, demand for classical oriental is stable, and all of the Balkan countries have been consistently meeting demand over the course of the past four years,” Scott Burmeister, regional director for Europe at Alliance One International, told Tobacco Reporter in an email reply to questions. “However, there have been some shifts from one origin to another depending on the availability of higher-quality tobaccos.

    “Over the past few years, manufacturers have been rationalizing markets as they reduce blend complexities. Although the rationalizations have not directly affected classical oriental, we have seen that manufacturers are more willing to shift between origins that they believe to be interchangeable, as long as the leaf meets quality expectations.

    “The classical oriental market is moving into an undersupply position due to growing yield reductions. Although the quality of the rendered crops appears to be above average, a shortage of certain styles is predicted.”

     

     

     

  • Platform for growth

    Platform for growth

    Imperial Brands posts strong results despite declining unit sales—but progress has not been entirely painless.

    By George Gay

    Alison Cooper

    In presenting Imperial Brands’ preliminary results for the year to the end of September, chief executive Alison Cooper said that the company had delivered another strong performance with great results from its expanded U.S. business and had further improved the quality of its growth. “We grew the dividend by 10 percent for the eighth consecutive year and remain committed to this level of increase over the medium term,” she said. “Our strategy is delivering, and we see scope for significant further shareholder value creation by remaining relentlessly focused on the same four strategic priorities.

    “We are today [Nov. 8] also announcing further investment behind our strategy to support revenue growth over the medium term. This investment will be supported by a new phase of cost optimization, targeting a further £300 million [$373.5 million] of annual savings by 2020, at a cost of £750 million.

    “We have established an excellent platform for sustainable quality growth, which will continue to provide growing returns for shareholders.”

    These are the sorts of remarks that are often made by the heads of large tobacco companies—and presumably by the heads of other large companies—when delivering annual results. They make clear that the overwhelming emphasis is on delivering higher dividends for shareholders.

    Of course, one thing not mentioned is the fact that Imperial is a tobacco company and that these higher dividends are being predicted even though the company’s tobacco products shipments are in decline. Imperial’s volume shipments of cigarettes and other tobacco products calculated as “stick equivalents” (SE) during the 12 months to the end of September, at 276.5 billion, were down by 3 percent on those of the 12 months to the end of September 2015, 285.1 billion, even though shipments were boosted because the most recent financial year was the first to include full-year figures for its U.S. brand acquisitions. (In June 2015, a subsidiary of Imperial Tobacco, ITG Brands, acquired for about $7.1 billion from subsidiaries of Reynolds American Inc. the KOOL, Salem, Winston and Maverick cigarette brands, along with the Blu e-cigarette brand and other assets.)

    The company said that its acquired U.S. cigarette brands had contributed 12 billion SE (compared with 5.4 billion SE in fiscal year 2015 and 17.5 billion SE in fiscal year 2016), or a 4.2 percent increase. However, there had been a 1.5 percent fall during the first half of the year because of the impact of its performance in Iraq and Syria, a 0.9 percent decrease because of a decline in market footprint, and a 4.8 percent drop in the volume across the rest of the business.

    Shipments have been slowing for some time. Since 2010, Imperial’s SE shipments have fallen by more than 20 percent, from 348.5 billion to 276.5 billion. But, during the same period, adjusted tobacco net revenue and adjusted operating profit have both increased.

    Maintaining revenue

    ‘Brand migration’ features prominently in Imperial’s strategy

    So how can you increase revenue and profits when shipments are going south? Well, one way is to increase product prices either directly, where competition isn’t too fierce, or indirectly through what are known as brand migrations, a strategy at which Imperial has proved successful. For instance, Imperial’s “growth brand” volume during the year to September increased by 4.3 percent, from 145.1 billion SE to 151.3 billion SE, partly because of the company’s brand migration program, which basically encourages consumers to move from brand A to brand B, where brand B is at least as profitable, if not more profitable, than brand A. Such a migration allows, too, brand A to be delisted, which reduces portfolio complexity and, therefore, costs.

    This has been an important strategy. As Cooper reported in a results presentation, growth brands continued to outperform the market with volume and share growth. “We further simplified the portfolio through our successful brand migration program so our growth and specialist brands now represent more than 60 percent of net revenues,” she said.

    This strategy might seem harsh in respect of the loyal consumers of brand A, but even if it weren’t necessary to try to cut costs, the strategy would probably be inevitable given that regulations in a growing number of countries, such as those requiring standardized packaging and the covering of retail displays, make it more difficult to keep a lot of brand names visible.

    And there is evidence that consumers are not overly distraught by the migrations. “We have successfully completed 49 migrations to date, with a further 15 underway,” said Cooper. “These have achieved excellent consumer retention rates, continuing to average more than 95 percent.”

    Portfolio management is a major strategy that Imperial will be employing into the future. Cooper said that it was planning to cut radically the number of its SKUs, which can mean delisting whole brand ranges or just some variants within a brand. Imperial did have 250 brands; it is now down to 184 and is aiming to bring that down to 125.

    Reducing complexity

    Imperial is reducing complexity, too, through its brand chassis strategy, in which it harmonizes brands across different markets, while keeping the individual names of those brands where they contribute to their market success. So, the West chassis, as well as containing West, includes also L&B, Bastos and News. As Cooper said, “Our brand chassis approach enables us to leverage our marketing spend across a range of growth brands.”

    Imperial is looking also at its market footprint, at market prioritization, because it generates almost 95 percent of its profit from 32 markets. The U.S. market was large and profitable with high affordability and further pricing opportunities; so a decision had been made to expand the company’s presence in that market last year and to continue investing in the U.S. business, said Cooper. Russia was also a large market where affordability was good and profitability would grow over time.

    The footprint strategy meant investing to grow but also investing to defend share where necessary, as in the U.K., which was an attractive market with a large profit pool and where Imperial had strong in-market capabilities. In contrast, Imperial had highlighted markets such as Ukraine and Turkey where a combination of competitor discounting and adverse currency movements had caused the company to reassess its investment plans in the short term. Imperial had not withdrawn from these markets but had decided that investment to grow or defend at this time did not meet its criteria.

    But it isn’t all about product and market consolidation. Cooper said that Imperial was building its Blu electronic cigarette brand, which she described as “a very powerful brand in a nascent category,” one that was “well-positioned as a premium offering.” It was encouraging, she said, to see its brand equity building and how well it compared with competitor brands. Imperial had consolidated its presence around its second-generation product, Blu Plus+, “which we believe is the best closed-system vaping experience in the market,” and was investing in its third-generation product, Blu Max, “which we believe will further improve the consumer experience.”

    Feeling the heat

    Imperial has come in for some criticism because, for the time being at least, it has not extended its vapor product development into the field of heat-not-burn devices, as have Philip Morris International, Japan Tobacco International and British American Tobacco. This criticism, I take it, concerns the fact that these products seem to have met with good consumer acceptance, at least in Japan, as well as the fact that the business model of selling the consumable elements of these devices perhaps better reflects that of selling traditional cigarettes. However, looked at another way, Imperial should be admired for so far refusing to get drawn into offering a type of product that, despite its obvious attractions and benefits, tends to blur the divide between nicotine and tobacco products, much in the way that the U.S. Food and Drug Administration has done and for which it has attracted considerable criticism.

    Another way to reduce costs is to introduce efficiencies into your manufacturing processes directly, as well as through reducing portfolio complexity, and Cooper mentioned that Imperial was reviewing its manufacturing capacity and adopting lean operating principles across its factory footprint.

    But if such efficiencies aren’t enough, it’s always possible to close factories and reduce your workforce, and, toward the end of last year, several stories started to appear indicating that Imperial intended to do just that in France, Germany, Russia and the U.K. BBC Online reported that up to 100 jobs could go at Imperial’s Bristol, U.K., headquarters in what it described as “structural changes” that were part of its new phase of cost optimization. The BBC story made the point that the announcement about the structural changes followed the closure in May of Imperial Tobacco’s Horizon factory in Nottingham, U.K., with the loss of more than 500 jobs, a closure that bosses at the factory were said previously to have blamed on falling sales and an increase in the illegal tobacco trade.

    In addition, a Reuters story reported that Imperial had said it was closing its plant at Yaroslavl, Russia, this month. Imperial was said to have cited “regulatory hurdles such as higher taxes” as being behind the proposed closure, which, according to the story, was expected to result in the loss of 284 jobs.

    And then a Le Monde du Tabac story reported that Imperial’s French subsidiary, Seita, had said that it would close its Riom manufacturing facility and its Fleury-les-Aubrais research center, citing a “decline in sales and a resultant drop in production.” The restructuring moves in France were expected to affect a total of 339 jobs.

    Asked about whether these stories of closures and job losses were correct, Imperial issued an emailed statement: “We are talking to our employees about a number of proposed restructuring projects as part of our new phase of cost optimization, which we announced in early November,” the statement said.

    “These projects include the potential disposal of our factory and research laboratory in France, the closure of a factory in Russia, and structural changes in Bristol head office and Hamburg [Germany]. This will result in the potential loss of several hundred of the 34,000 roles we currently have across our global operations.

    “Potential job losses are always extremely regrettable, and we will ensure that anybody affected is treated fairly.

    “These are difficult but necessary steps for us to take to strengthen our competitiveness and sustainability.

    “Consultations with unions and works councils are ongoing, and we are therefore unable to make any further comment.”

    There are at least two ways of looking at this. One is to say that the phrases “extremely regrettable” and “treated fairly” sound rather hollow when people are being put out of work so as to “support revenue growth” that “will continue to provide growing returns for shareholders”—shareholders who, I take it, include at least some of the people making the closure decisions.

    On the other hand, Imperial is right in saying that it needs to strengthen its competitiveness, because otherwise it would simply become the target of a takeover by a bigger, more aggressive company that would almost certainly create even more factory closures and job losses when it restructured the acquired Imperial.

    The problem here is the system under which the globalized economy operates—a system that rewards companies for closing factories and reducing workforces (and then, in the case of the tobacco industry, whines about these impoverished people downtrading or heading toward the illegal trade for their cigarettes). It is a toxic, failing system that needs to be restructured, if it’s not too late.

     

     

     

     

  • The personal touch

    The personal touch

    Three decades after its creation, Tobacco Care remains as passionate about the freight-forwarding business as it was on day one.

    By Stephanie Banfield

    Veerle Denie

    The vast majority of tobacco industry players are well-versed in the process of transforming the golden leaf into a marketable product; however, the route tobacco takes from the time the leaves are harvested to the day the finished product hits the shelves of a retail store is often overlooked. From fumigation and marking to inspections, sample drawing and shipping, freight-forwarding companies play a pivotal role in tobacco’s journey from farm to finished product. One particular freight-forwarding company—Antwerp, Belgium-based Tobacco Care—has been organizing and executing international transports for the tobacco industry for more than three decades.

    “We are a shipping and forwarding company specializing in unmanufactured tobacco,” says Tobacco Care CEO Veerle Denie. “We organize worldwide shipments, as well as shipments in and out of Antwerp. In Antwerp, we can also offer warehousing, customs, documentation, handling and fumigation.”

    Tobacco Care was founded in 1981 by Denie’s father, Juergen Denie, who developed a passion for storage and logistics in tobacco while working at the shipping department of the tobacco trader Intabex.

    “When they [Intabex] moved offices to the U.K., my father decided to start his own company—Tobacco Care,” says Denie. He loved the job but didn’t want to move to the U.K. Based in the port of Antwerp and having the warehouses in Antwerp was more convenient to work than being based in another country—especially because in those days there were no computers to exchange documents.”

    Having been exposed to the industry at an early age, Denie also developed an interest in freight-forwarding and logistics. She sought higher education in the shipping aspects of the industry, earning her degree from Karel de Grote University in Belgium.

    “After my studies and [receiving] my degree in shipping and forwarding in Antwerp, I started working at Tobacco Care in February 1991,” she says. “Working in a small family business meant that I had to do everything myself—starting from negotiating quotations to organizing transports, sending out instructions, issuing documents, finding solutions and being flexible.”

    Armed with knowledge in virtually all aspects of the logistics and freight-forwarding industry, Denie set out to provide a series of top-notch services to companies in need of someone to organize and ship their unmanufactured tobaccos. Although Tobacco Care could have cast a wider net and offered its services to the entire tobacco industry, Denie recognized the importance of specialization and decided to stay true to the company’s roots when she came onboard.

    “Unmanufactured tobacco was, from the beginning, our main commodity,” she says. “I grew up with this; it is in my heart. Being a small company, it is better to specialize in one main product so you know the product and its needs [and can offer] a more specialized service to your customers.”

    By providing specialization in unmanufactured tobacco, Tobacco Care is able to exercise a cutting edge over its competition, companies that also offer freight-forwarding services but don’t provide specialized solutions to any issues that are encountered along the way.

    “Everybody can ship containers, but only those who know the product know what to do when problems occur and can provide the customers with a solution,” says Denie. “We never give up. We go for the personal touch, and we keep on fighting to fulfill the customer’s needs.”

    Thanks to its specialized services and its focus on providing exceptional customer service, Tobacco Care boasts a loyal client base of leaf merchants and manufacturers pleased with the services the company continues to provide in the unmanufactured tobacco arena.

    “Customer service is very important,” says Denie. “A happy and satisfied customer will come back and talk positively about your service. Our goal is to offer a personalized service. Every customer is different, and every company has a different way of working and different systems to follow. We aim to give a direct and personal service and listen to what the customer wants. Building up a relationship with trust is very important.”

    In order to provide high-quality, personalized services to its diverse client base, Tobacco Care forged a strategic partnership with a warehousing company in Antwerp that specializes in the storage and handling of tobaccos.

    “We have worked together with Zuidnatie NV for more than 30 years,” says Denie. “It is a general warehousing company based in the port of Antwerp. [There is] no need to say that trust and working closely together are very important. They take care of warehousing/handling/monitoring, and our tobaccos are stored in a separate warehouse at their terminal.”

    This partnership with Zuidnatie allows Tobacco Care to ensure the tobacco that ships to customers around the world is properly stored, free of infestation and of the highest possible quality—all aspects of freight-forwarding that Denie emphasizes as being extremely important to her company’s continued success in an ever-changing industry.

    “The business is demanding a higher level of service and flexibility in comparison with 20 years ago,” she says. “These are the main capacities you need to fulfill the requirements of your customers: to give the ‘a la minute’ service your customers require. Our customers have to follow the different rules and regulations being imposed to them by governments and worldwide organizations, which means that we have to think with them and offer them the service.”

    In addition to a series of ongoing changes faced by its customers within the tobacco industry, Tobacco Care is also presented with an assortment of challenges ranging from taxation to strict health regulations.

    “The business is changing enormously due to the international crisis—companies being taken over, the merger of companies and the pressure on the product: tax laws, health laws, etc.,” says Denie. “These are indeed challenges; we have to change the way of storage, handling, the way we issue documents and certificates as per the new implemented rules and regulations. The work is more complicated than [it was] years ago; it puts more pressure on the job.”

    But in the face of ongoing challenges that place pressure on the entire supply chain, from seed to storage and transportation, Tobacco Care has fought hard to find solutions to the issues they face and has worked diligently to combat such issues.

    “Due to all these different rules and regulations and company automation systems, personal contacts are disappearing,” says Denie. “Therefore, I believe that there will always be a need for small companies offering a personalized service, as we think outside the box. We can offer the service from beginning to end. We know how to fight to get the solution, the answer to the problem. We stay on top of issues [and are] willing to learn new things every day!”

    To stay on top of these changes in the industry, Denie and her team at Tobacco Care have embraced with open arms the challenges and hurdles they’ve faced and implemented new systems and programs to ensure their processes continue to run smoothly.

    “Mainly [we are] keeping an open mind, talking to customs, shipping lines, customers, etc.,” she says. “[We are] reading articles in specialized magazines, putting systems into place wherever required and installing programs when needed. We are doing whatever is needed to get the job done.”

    Due to its dedication to the industry and its efforts to embrace change, Tobacco Care has managed to stay afloat while many other firms have folded under the pressure placed on the industry from outside sources. And the fact that the company is still going strong after 35 years of coordinating and providing international shipments of unmanufactured tobacco via road, rail and sea is the very aspect of the company Denie considers to be its most significant accomplishment thus far.

    “After all these years and all the different and sometimes difficult situations we have been in, we still exist,” she says. “We are still in business, not only working for small companies but also for multinationals. In a world where companies merge and crisis hits business, we can still exist based upon our own identity and personality since 1981. People who know us know what we stand for. We offer a worldwide service, we are open to all ideas, and we make sure the work is done.”

     

  • Sign of the times

    Sign of the times

    Abrie du Plessis
    As part of various roles within the tobacco industry, Abrie du Plessis spent almost two decades tracking the development of the FCTC, from its early beginnings in 1995 until his retirement after COP5 in 2012. In his current role as an independent trade law consultant, Du Plessis still follows FCTC developments with interest.

    Have we seen (yet another) post-truth COP in Delhi?

    By Abrie du Plessis

    Just after COP7 concluded in Delhi, Oxford Dictionaries declared “post-truth” as its 2016 international word of the year, reflecting what it called a “highly charged” political 12 months. “Post-truth” is defined as an adjective relating to circumstances in which objective facts are less influential in shaping public opinion than emotional appeals. Its use dates to around 1992, but its 2016 selection follows the Brexit vote in June and the recently concluded U.S. presidential election.

    While reflecting on what happened at COP7 it struck me that from the time of COP4 in Uruguay, FCTC COPs started to acquire features reminiscent of the post-truth approach. In fact, they seem to have taken the concept further, in that they prioritize emotional appeals over facts to shape not only public opinion but also the official positions of governments and of the international community. The recent COPs also took the step of isolating themselves from outside stakeholders and from opposing viewpoints. In doing so, they effectively reinforced the post-truth approach.

    I may of course be challenged to state on exactly what basis I characterize the last few COPs as post-truth events, so please consider just a selection of the views currently being promoted as part of the COP process:

    • At a time when the tobacco industry is wholly excluded from policymaking, it is more than ever portrayed as a major obstacle to tobacco control.
    • Despite the fact that the World Trade Organization has recently demonstrated that its rules can strike a balance between health and trade, those rules are constantly attacked as being unfit for purpose.
    • With the globalization of the tobacco industry now largely behind us, the risk of tobacco multinationals entering new markets are presented as a constant an imminent threat.
    • The FCTC is no longer portrayed for what is—namely a (mostly) finite framework of tobacco control measures to be taken at the national level—but as an ongoing (and global) campaign against the tobacco industry and its employees.
    • The FCTC process is buying into the post-truth dogma of viewing globalization and multinational companies as amongst the major ills to have befallen mankind.
    • Governments that want to implement FCTC measures in a manner that takes into account their national circumstances (which is their right) are being portrayed as obstacles to FCTC progress.
    • The expressly nonbinding FCTC guidelines are portrayed as binding, with an imminent threat of action against sovereign FCTC parties.
    • On the substantive side, the list goes on and on: Tobacco advertising and promotion, largely a thing of the past, is presented as more of a problem than ever; long-standing product features are misrepresented as being novel; effectively banning tobacco products is being disguised as an attempt to reduce addictiveness; etc.
    • In the case of the Protocol to Eliminate Illicit Trade in Tobacco Products, the call is that the tobacco industry, which is best placed to contribute in an appropriate manner to the development of open track-and-trace standards, should be denied participation.

    To this should be added that the main supporters of the COP from the side of civil society, together with a small number of FCTC parties, certainly appear to have bought into the post-truth culture. They do not tolerate any views other than their own. They are dogmatic and prone to resort to name-calling whenever they encounter any form of debate. They do not tolerate any views other than their own. They have expanded their post-truth treatment of opposing viewpoints to way beyond their original target, the tobacco industry, by characterizing all attempts by other stakeholders to raise them as the efforts of “tobacco industry affiliates” (akin to the “Remoaners” in Brexit-speak).

    All of this raises the question as to why the FCTC process appears to have little choice but to move forward from its original point of departure to this new approach and, more importantly, why moving on to what one would have expected, which is an objective truth-based world, is not an option.

    The most logical explanation appears to be that moving on to a simple fact-based approach is for two reasons unappealing to the FCTC process: The first is that doing so vaguely reminds us of the fondly forgotten Campaign to Remain, an approach which many saw as lacking in energy, drive and above all, in emotion. In our current campaign-driven world an objective, nonemotional approach is clearly inadequate.

    But there is an even more important consideration, and herein lies the crux of the matter: Approaching the FCTC in an objective, fact-based manner will reveal that very soon the vast majority of countries will have implemented, in some shape or form, each and every one of the tobacco-control measures proposed by the convention. This raises the specter of the FCTC becoming largely redundant, as it will then have served its stated purpose. This consideration, more than any other, makes adopting a constantly evolving approach an absolute necessity for the FCTC.

    The main tools used to move into this next phase are innovation, isolation and institutionalization. The innovation point is apparent from the earlier description of the current FCTC world view. Put mildly, it involves an innovative and evolving reinterpretation of the facts to support a common purpose.

    Isolation from opposing viewpoints is the second important element of cultivating post-truth world views, and the COP process has certainly acquired a reputation for being exclusionary and nontransparent. It is ironic that it uses one of its most prominent post-truths, which is that any visibility of its workings will unduly benefit the tobacco industry, to drive this culture of nontransparency.

    Institutionalization is the last leg, in that institutions by their very nature are driven to innovate in order to safeguard their continued existence. If the FCTC Secretariat succeeds in turning itself into a global tobacco control agency, then ever more radical and costly programs, proposed and adopted in isolation from real-world considerations, may become the norm.

    In conclusion, I wonder whether some members of the tobacco control movement, when reading these comments, will at least see the irony, and will appreciate being recognized as pioneers of the post-truth era. I would not put any money on it, except maybe my post-demonetization stash of Indian Rupee banknotes.


    What happened at COP7?

    The final decisions taken at the seventh Conference of the Parties (COP7) were not yet available as Tobacco Reporter went to press, but, from the draft reports published on the World Health Organization (WHO) Framework Convention on Tobacco Control (FCTC) website, the following picture has emerged:

    Most FCTC parties were of the view that COP7 was going to be different from earlier COPs in that the focus was shifting away from developing instruments, such as FCTC guidelines, toward FCTC implementation. Many parties, however, expressed the view that COP6 had created too many separate work streams and felt that there could be a benefit in bringing most of them into a clearer and more focused future work plan. What follows is a short summary of the main debates and their provisional outcomes.

    The COP spent significant time discussing the slow pace of ratification of the Protocol to Eliminate Illicit Trade in Tobacco Products. The protocol currently has 24 parties, with 40 parties required for it to enter into force. It was decided that the draft agenda and relevant preparations for the first Meeting of the Parties (MOP) shall be agreed at a preparatory meeting where each WHO region shall be represented by up to two parties that have ratified the protocol. The COP appears to be foreseeing a very active role for the MOP, the secretariat of the protocol and the existing panel of experts in its eventual implementation.

    Extensive discussions on Article 5.3 (protection from the vested interests of the tobacco industry) have become the norm at COPs, and this event was no exception. What was new was whether this article provides a basis for excluding government representatives from parties’ delegations. In the end the secretariat appears not have pursued its initial request for formal powers to do so. A large number of journalists were given badges to attend the COP, but in the end they were, like the public, excluded after the end of day one. This caused significant debate, with some journalists protesting heavily.

    On Articles 9 and 10 of the convention, the COP adopted draft texts to be added to the nonbinding guidelines on the regulation of the contents of tobacco products and on tobacco product disclosures. These texts include a broad provision on regulating tobacco product features and disclosure of information relating to product features. The COP, however, deferred discussions on reducing the addictiveness of tobacco products to a later stage, with a majority of the parties taking the view that the adoption of texts was premature.

    On electronic nicotine and non-nicotine delivery systems (ENDS/ENNDS) the COP by and large accepted the report submitted to it by the WHO, and it also kept the earlier outcomes from COP6 in place. It appears likely that the WHO will keep monitoring these products and will submit a further report to COP8.

    On Article 17 and 18 (economically sustainable alternatives to tobacco growing), many parties raised the issue of a lack of financial resources to address this area. A novel proposal was that parties not currently growing tobacco should be encouraged not to introduce tobacco growing.

    On Article 19 (liability) the COP adopted the report of the expert group, including the “toolkit,” as a mechanism of assistance for those parties that may require assistance in their implementation of Article 19. The COP now appears to have concluded the work of the expert group on liability.

    There was little support for the proposal that the COP should include further work on the settlement of disputes in its work plan. The main reasons were the lack of real disputes and the already low formal acceptance level of the existing FCTC mechanism.

    As at previous COPs, there were extensive discussions on whether the existing World Trade Organization dispensation provides an adequate mechanism to balance health and trade concerns. The COP considered the latest developments in this area, but no significant actions were proposed.

    Parties were divided on the exact nature and purpose of the proposed implementation review committee. Some felt that it was inappropriate or even illegal for them to be overseen by such a subsidiary body, while others felt that the functioning of such a body could be to provide implementation assistance instead of oversight.

    Funding of the FCTC process is always high up on the agenda, with the main concerns being that many parties are in arrears with their voluntary assessed contributions, and that around half of the FCTC budget relies on extra budgetary contributions. The COP was in favor of changing the voluntary assessed contributions to assessed contributions and to incentivize parties that are in arrears to meet their obligations. It is expected that the September 2015 inclusion of tobacco control in the sustainable development goals may over time make some funding earmarked for development available for FCTC related activities.

    Most FCTC parties did not want the discussion on the hosting agreement between the FCTC Secretariat and the WHO to develop into a discussion on greater autonomy for the FCTC Secretariat. They were instead in favor of even closer cooperation between the FCTC and WHO secretariats.

    The exact details of the work plan adopted by the COP and the allocation of responsibilities to working groups, expert groups, the FCTC Secretariat and the WHO will only be clear once the final decisions become available. As at past COPs, the availability of funding played a significant role in the debate on the allocation of the various parts of the work plan.

    It was decided that the next COP will take place in Geneva at the end of 2018. This is the first time an FCTC COP will take place in Geneva since COP1 in 2006. It is expected that COP8 will be followed by the first MOP to the protocol. —AdP

     

  • Raising the Bar

    Raising the Bar

    Photo: Ekaterina Belova

    Informative, well-attended and transparent, the 2016 GTNF set new standards for tobacco-related events.

    By Taco Tuinstra

    In the eight years since its creation, the Global Tobacco & Nicotine Forum (GTNF) has gone from strength to strength, with each event setting new benchmarks in terms of participation and discussion. True to form, the most recent GTNF, held in Brussels, Sept. 27–29, again raised the bar. Not only did the event attract speakers of an unprecedented caliber; it also broke ground in terms of transparency.

    Unlike previous GTNFs, the 2016 gathering took place without the Chatham House Rule, allowing participants to use and attribute the received information. In addition, the forum was open to representatives of the mainstream press (also see sidebar), providing a stark contrast with the Conference of the Parties (COP) to the World Health Organization’s (WHO) Framework Convention on Tobacco Control (FCTC). Over the years, the COP has repeatedly drawn criticism for banning reporters and other observers from its proceedings.

    The 2016 GNTF also stood out because of the participation of prominent public health advocates, many of whom braved criticism from within their ranks for attending a tobacco event. Prior to the forum, some of the health representatives received a warning letter from the Campaign for Tobacco-Free Kids, urging them to stay home. “We hope your participation in the GTNF 2016 program was just a misunderstanding, which will soon be rectified,” the letter said.

    Reflecting the seismic changes taking place in the tobacco industry, the conference’s theme was “Managing transformation—a sustainable future of tobacco and nicotine.” In his opening address, GTNF advisory board chairman Mark Kehaya thanked the health professionals for their involvement and stressed the importance of engagement. While regulators understandably seek to protect policymaking from vested interest, he said, this is no justification for industry exclusion. “We have valuable expertise to contribute.”

    In recent years, noted Kehaya, the tobacco and vapor industries have developed revolutionary new products to reduce health risks while satisfying the consumer. Such private-sector initiatives have arguably done more to enhance public health than any state intervention. Health authorities in the United Kingdom have even credited e-cigarettes with an unprecedented decline in smoking. “The government got out of the way and did not spend a single penny,” said Kehaya, who is also chairman of Alliance One International and Madvapes.

    Not every country has been as pragmatic, however. In the United States, for example, the Food and Drug Administration (FDA), has consistently ignored studies supporting e-cigarettes. The EU has implemented strict rules, and other governments have banned vapor products altogether.

    GTNF host Patrick Basham, who heads the fiercely pro-market Democracy Institute, raised eyebrows by praising Russia’s Communist Party. While the U.S. Democratic Party banned e-cigarettes at its Philadelphia convention, he explained, the Communists have enthusiastically embraced the new product category. One of their campaigns features an image of Stalin holding a personal vaporizer instead of his trademark pipe, accompanied by the slogan, “Comrades, transform yourself!”

    Presciently, Basham cautioned that vapers might “get their revenge” at the U.S. election, as a disproportionate share of them live in so-called swing states. “Hypothetically, vapers could decide the election,” he said.

    Basham then drew attention to the fact that, after a period of progress, free speech was in retreat worldwide, with governments increasingly prosecuting those expressing contrarian viewpoints. Placed into that context, he argued, events such as the GTNF are even more important. “The best defense against bad policy is free speech,” he said.

    Reassuring his host, the first keynote speaker, Iuliu Winkler, expressed his commitment to sound lawmaking. “We must legislate wisely and manage conflicting interests,” said Winkler, who is vice chair of the European Parliament’s Committee on International Trade.

    In a passionate presentation, Ian Paisley, member of Parliament for North Antrim, U.K., described what happens when politicians discard such advice.

    Paisley’s electoral district is home to the U.K.’s last remaining cigarette factory, JTI’s plant in Lisnafillan. Since its opening in 1941, the facility has employed thousands of workers and contributed millions of pounds in tax revenues. Due to various reasons, including regulatory pressures, the factory will close in 2017.

    Denouncing “regulation for the sake of regulation,” Paisley detected a deliberate failure among lawmakers to understand the consequences of their actions. Recent anti-tobacco legislation, he maintained, had been about destroying the factory rather than promoting health. “None of the measures will stop even one person from smoking,” said Paisley.

    But politicians ignore voters at their peril. While most of Northern Ireland voted to remain in the EU during the recent referendum, North Antrim voted to leave—even though it has received “bucket-loads” of EU subsidies. “People felt that Brussels’ edicts had taken away their factory,” said Paisley.

    Brexit, he ventured, was a response to micromanaging by Eurocrats. According to Paisley, the lofty ambitions that prevailed in the EU’s early days have been replaced by petty rule-making. “Instead of promoting world peace, the EU is now arguing about the font size of health warnings,” he lamented.

    Lofty goals also featured prominently in the presentation of the following GTNF speaker, Alan McGill of PricewaterhouseCoopers, who focused on sustainability. But unlike the EU leaders, who seem to have lost sight of their founding ideals, McGill had given careful thought on how to keep such objectives front and center.

    He encouraged his listeners to reimagine their businesses in the face of societal, environmental and demographic challenges, urging them to move from a shareholders’ mentality to a stakeholders’ mentality.

    And while sustainability is sometimes dismissed as a “soft” goal, McGill insisted it can translate into hard cash. “Green can be profitable,” he said, citing efforts to reduce the use of raw materials or to transform waste into a profit center, like when Puma started using rubber from discarded tires to manufacture shoe soles.

    Giovanni Giordano, British American Tobacco’s (BAT) group director of human resources, focused on the industry’s most valuable asset—its people. The negative public perception of their business means tobacco companies must work harder than other firms to attract the best and brightest.

    Giordano explained that, when first approached, 25 percent of potential recruits rejected BAT out of hand, 25 percent had no problem with tobacco and 50 percent were “reluctantly open-minded—they wished the call had come from another industry.”

    But once BAT’s recruiters dispel the myths about tobacco and communicate the company’s values, an amazing conversation takes places. According to Giordano, BAT ends up recruiting 95 percent of the candidates in the reluctantly open-minded group.

    Marc Firestone, senior vice president and general counsel at Philip Morris International (PMI), illustrated the challenge of establishing a regulatory framework for tobacco by quoting from an imaginary conversation at the WHO.

    “The answer,” he said, “is C10-H14-N2.”

    By citing the molecular formula for nicotine, Firestone demonstrated that some things are a matter of fact, not dogma. To improve decision-making, he said, stakeholders need to move beyond preaching and counter-preaching. Polarization should be replaced by pragmatism.

    A regulatory framework, in Firestone’s view, must be fit for purpose. In this context, he also cautioned against “the risk of risk aversion.” Tools to manage uncertainty should not block innovation.

    “The goal is to avoid a drug-adverse event,” said Firestone. “Regulators should minimize unintended consequences and reduce barriers to progress.”

    Too often, unfortunately, lawmakers fail to fully consider the impact of their proposals. Recent suggestions to mandate severe nicotine reductions in tobacco products could well yield the unintended consequences Firestone warned against.

    Jack Henningfield, vice president of research and health policy at Pinney Associates, led a panel discussion about the promise and the peril of nicotine reduction strategy.

    Having lain dormant for some time, the concept of nicotine reduction has recently resurfaced. While the FDA is by law prohibited from reducing nicotine contents to zero, it has authority to reduce nicotine to nonaddictive levels. Furthermore, the 2014 U.S. Surgeon General’s Report and a 2015 WHO TobReg advisory note discussed a regulatory approach that would require the reduction of cigarette nicotine content to a level that could not readily cause or sustain dependence.

    Most speakers agreed that mandating nicotine reduction is a bad idea. “Forced change works only if there are viable alternatives,” said David Sweanor, adjunct professor of law at the University of Ottawa.

    A better approach toward harm reduction, he said, would be to incentivize the market, through lighter taxation on less harmful products, for example.

    “If there are viable alternatives, you won’t need the coercion.”

    This viewpoint was echoed by Rolf Lutz, director of product policy at PMI. “Nicotine is the primary addictive substance, but most toxins result from burning tobacco,” he said. “We must move people to noncombustible products.”

    Clive Bates of The Counterfactual dismissed nicotine reduction as “the worst strategy ever.”

    “Let’s face it: Nobody will use such cigarettes,” he said. “Smokers will divert to counterfeits, thus subverting the intentions.”

    Day 2

    The second day of the GTNF followed the same format as the first, featuring a plenary session focusing on the industry’s grand themes in the morning, followed by breakout sessions on more narrowly defined topics in the afternoon. (To read about individual breakout sessions, please visit www.gtnf-2016.com.)

    Carolyn Hanigan, president of the recently established RAI Innovations Co., said technological progress presented a once-in-a-generation opportunity. But even as vapor products held much potential, she said the category also faced obstacles, such as a lack of epidemiological data, negative press coverage and poor product integrity. Two-thirds of Americans believe vaping is as harmful as smoking, she noted, while exploding batteries continue to generate negative headlines.

    According to Hanigan, the proper way to deal with such challenges is to obtain clarity regarding the relative risks of vaping and to establish product standards.

    Technology, too, must further improve, as too many consumers are returning to smoking, unsatisfied with the current vaping experience. “We need game-changing innovation,” said Hanigan. “That’s RAI’s mission—to help realize the potential.”

    Francis Crawley, executive director of Good Clinical Practice, highlighted another obstacle: the increasing difficulty tobacco companies are facing in getting their research published. In recent years, prominent publications, such as The BMJ, have stopped accepting papers from the tobacco industry, arguing that tobacco companies profit from nicotine addiction and have in the past used research to produce ignorance.

    Crawley believes such policies are wrongheaded. “There is an obligation to review all science,” he said. Research, he added, should be judged on its quality rather than its source. What’s more, organizations such as the WHO and the EU require tobacco companies to conduct research. “You cannot oblige people to do science and then prohibit them from publishing their findings,” said Crawley.

    Peer review can be an effective way of exposing bad science, and Sinclair Davidson, professor of institutional economics at RMIT University in Melbourne, Australia, had a field day debunking a government study suggesting that Australia’s plain packaging experiment had been successful in reducing smoking prevalence.

    By cherry-picking the data, said Davidson, the study’s authors had created an optical illusion of an above-trend decline in smoking following the introduction of generic packs, which he described as “medical pornography.” In reality, according to Davidson, the most significant change in smoking behavior has been a significant increase in sales of deep-discount cigarettes at the expense of more pricey varieties.

    The morning ended with a panel discussion titled “Advancing public health with new products and regulatory frameworks.” Moderator Henningfield said the recent alignment between health and commercial interests presented considerable opportunities, but added that success would depend on effective regulatory frameworks.

    George Adams, a cardiologist for Rex Healthcare at the University of North Carolina, showed a video explaining vascular disease, which he compared to a plumbing blockage.

    While the medical guidelines promote smoking abstinence, Adams noted that traditional cessation therapies are successful only for highly motivated people. From experience in his practice, he believes that e-cigarettes are more effective in weaning people from combustibles. “I need you to help me help them by developing effective devices,” he pleaded with his audience. “Give me something to save lives.”

    Germana Barba, director of corporate affairs and reduced-risk products at PMI, which has had considerable success with its new iQOS heat-not-burn technology, said her company intended to do just that. PMI’s mission, she maintained, was to convince every smoker to switch to less harmful products.

    However, because the new products are vastly different, they need an appropriate regulatory framework. “We cannot simply extend cigarette regulations,” said Barba. Health warnings should reflect the different nature of the new products, she added, and governments should allow companies to communicate their innovations.

    Bates argued for a hands-off attitude toward new products. “Doing nothing has been the approach until recently—and it has worked remarkably well,” he said, referring to the historical low smoking rates in the U.S. The FDA’s deeming regulations, he noted, clearly don’t meet the do-nothing criteria.

    Bates also cautioned against unintended consequences. “Banning e-cigarettes ads may seem reasonable, but it protects combustibles,” he said.

    Nicotine dependence expert Karl Fagerstrom said the concept of harm reduction need not be proved to regulators, because a successful example already exists. The legal availability and social acceptance of snus in Sweden has contributed to a male smoking rate of only 7.9 percent—the “endgame” level targeted by some health advocates.

    Mike Ogden, vice president of scientific and regulatory affairs for RAI Services, said regulators and the industry should work together to create a framework that allows for innovation and common-sense regulations. New products, he said, ought to balance harm reduction with customer satisfaction. “A zero-risk product has zero health benefits if nobody uses it,” he said.

    Summarizing his takeaway from both public health panels, Henningfield said, “The race to transform the market and migrate smokers from cigarettes to less harmful noncombustible products should be embraced by both proponents and opponents of nicotine reduction because it is essential to enable a nicotine-reduction policy, but it could also reduce the apparent need for such a policy and tolerance for the potential perils of the policy.”

    The panel participants agreed that moving consumers away from combustibles would require a broad selection of products to suit diverse preferences, a concept that neatly aligned with the topic of the GTNF’s final presentation.

    Like last year, the much-anticipated closing keynote was delivered by David O’Reilly, BAT’s group scientific and R&D director and chairman emeritus of the GTNF advisory board.

    O’Reilly focused on the fragmentation of the market. Stimulated by social media, today’s consumers are increasingly looking for unique sensory experiences; they expect choice. This trend is not limited to nicotine products but extends to many other categories. Consumers can now select from a bewildering array of coffees and breakfast cereals, for example. The U.S. beer market—traditionally dominated by large conglomerates—has recently experienced an explosion in the number of microbreweries.

    For the tobacco business, the 20th century was unique in that it was dominated by a single product, the combustible cigarette—but that is changing rapidly. O’Reilly reminded his audience that tobacco is the only fast-moving consumer goods business where most users want to stop using its main product. Price hikes, smoking restrictions and social stigmatization have only added to the pressure to abandon cigarettes.

    Until recently, that did not matter for the industry because nicotine-craving smokers had nowhere else to go. But with the rise of next-generation products, users have started switching, and tobacco companies are forced to adapt. “We must change with the consumer, not vice versa,” said O’Reilly.

    To win in the new nicotine space, companies should develop a solid understanding of consumer switching, while gaining sharp insights into next-generation products. O’Reilly went on to describe the platforms that BAT is developing to meet the changing consumer demands—Vype (vapor), Glo (heated-tobacco), iFuse (hybrid) and Voke (licensed medicinal product).

    Tobacco companies have a choice, he said, returning to the conference’s “Managing transformation” theme. “We allow disruption to happen to us, or we do it ourselves.”

  • Mission: possible

    Emkon provides a peek into tomorrow’s factory.

    By Stefanie Rossel

    Making the life of operators easier by making the machinery smarter has been a longtime goal of Emkon, a German machinery manufacturer focusing on customized flexible packaging solutions. Under the slogan “Touch the future,” the company presented several innovations in operating and control concepts at its in-house exhibition in November. “The internet of things”—the networking of physical devices—featured prominently during the event.

    The centerpiece of the exhibition was Emkon’s new “smart glass” operating panel. Installed on the company’s bundler, Strike, the display covered much of the machine, allowing the operator a comprehensive overview of production processes.

    The setup brought to mind scenes from the movie Mission: Impossible, with Tom Cruise manipulating information on a futuristic screen. But instead of presenting classified information crucial to the star’s survival, Emkon’s smart glass enables the operator to check and adjust machine settings so as to optimize performance.

    When an error occurs, the glass will turn dark except for a light spot highlighting the problem area. Instead of having to run to a central operating panel, the operator can stay near the machine. His work is further facilitated by the screen’s ability to display the machine’s circuit layout, along with instructional videos on how to fix issues.

    The screen can also be used to document format changes and integrate shift schedules. And, since not everyone has Tom Cruise’s stature, the images are automatically presented at a height that is convenient for the operator on duty.

    “We had the idea to make intelligent use of the machine’s protective housing because, until then, displays on equipment were never where we would have needed them,” explains Andreas Dittrich, co-founder and managing director of Emkon.

    The company is currently fine-tuning its innovation, which is expected to be ready for serial production in May. In the future, all data on the screen will also be transferred to mobile devices. The company is working to mirror the information on the smart glass so that the operator can also see it on the inside after he has opened the machine cover. Emkon also wants to produce 3-D training videos, covering everything from troubleshooting to the construction of a complete machine. A virtual-reality headset will then guide operators through the moves they must make to service the machine.

     

    Intelligence inside

    Emkon’s goal is to develop a self-learning machine, with a view to overall equipment effectiveness. To achieve this, the company is working with artificial neural networks. As part of the learning process, Emkon’s apprentices have designed a cocktail-making robot.

    The company has also developed technology that allows its machinery to make adjustments in response to environmental conditions such as ambient temperature, humidity and vibration. Emkon’s Flexbag, the company’s first fully modular, in-line stand-up pouch maker (see Tobacco Reporter May 2016) is already equipped with such technology. For example, by processing data from cutting-edge sensors, the machine can detect a bobbin that is operating at a temperature unfavorable to optimal performance. Once the problem has been identified, the machine informs the operator and provides concrete suggestions on how to optimize the process. In the future, a self-learning machine should be able to carry out such adjustments itself.

    According to Dittrich, the combination of smart glass, artificial neural networks and sensors with modular machinery will enable a new flexibility of production planning in all industries.

    In this brave new world, however, several questions remain, one of them being data security. “Our first step will be to create a local experience of the new technology, as we do with this exhibition,” explains Dittrich. “The technology will then be rolled out within a client’s factory. As a third step, we will establish a point-to-point connection between the customer’s site and Emkon. We are currently experimenting with JavaScript.” Another aspect not yet clarified, he adds, is standardization.

    Emkon’s latest developments also reflect the changes the company has undergone since it started in 2000. “Today, machinery construction is only the basis of what we are doing; it’s a means to an end for us to learn,” Dittrich points out. “We are focusing on industry 4.0, i.e., on automation and data exchange in manufacturing technologies. Now that the basic technologies are there, we can translate our visions into reality.”

    The company’s staff has changed accordingly—Emkon has hired experts for artificial neural networks and is negotiating with software companies.

    Dittrich sees a lot of potential for his company’ services. In the tobacco industry, individualized products will gain at the expense of mass-produced ones, he predicts. “And why not make the most efficient use of the two? For plain packaging of cigarettes, for example, one universal blank for all markets could be produced on a high-speed machine. Afterwards mid-speed machinery adds country-specific features—for example, brand labels, price changes and languages—to packs and/or foils. Proven Emkon labeling technology, such as the Emkon Multipack, is even capable of applying the tax label. And finally, one may add market-specific characteristics via in-line printing to the cigarette pack. As advantages, the raw material won’t age because of quicker turnover, and savings in material will be up to double digits.”